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Five things you didn’t know about the Corps Monitoring Centre
Security Monitoring Blog

Five Things You Didn’t Know About The Corps Monitoring Centre

At our base in Glasgow, the Corps Monitoring Centre (CMC) was established by Corps Security in 2003 to be at the forefront of electronic security. By 2007, our custom-designed alarm receiving centre (ARC) was constructed to underpin the growth of the Corps Monitoring division.

The CMC provides remote security protection across multiple sectors, from retail and corporate to residential and hospitality. Our surveillance operates 24/7, 365 days a year.

Beyond the ARC fundamentals, there are fascinating elements about how the centre operates. Here are five features of our CMC you may not have heard about.

A layered approach

The CMC isn’t just secure through its technology. The building features structural layers with “false” elements deliberately designed to make the centre less accessible. In the event of a fire alarm, the doors don’t automatically open when triggered, unlike standard automatic function release doors. This choice prioritises security over conventional measures, with alternative fire safety measures in place.

The centre maintains multiple broadband exchanges, so if one transmission fails, operations continue uninterrupted. The CMC also features a robust battery room to provide emergency power in case of mains power failure. These are constantly charged while the CMC is run on mains supply, and can kick in if the mains suddenly drops. If the loss of power is prolonged, we switch to the standby generator until the mains supply is restored.

Should the main facility itself come under attack, there’s a backup office space that is set up to operate at National Security Inspectorate standards, along with multiple servers and a remote backup data centre to ensure complete continuity.

Testing and preparation never stop

When it comes to attacks, our CMC functions on the principle of not if, but when. The control room operates around the clock, every single day of the year. Along with that constant presence, the team runs full disaster recovery tests throughout the year, so every staff member is prepared for potential attacks or system failures.

This ongoing training culture is one that every business should employ to enhance its resilience. That way, when incidents occur, responses are swift and practised rather than panicked. Three engineers are also permanently based in the CMC control room. They each attend installation and maintenance courses for the main transmission and ancillary equipment installed at our customers’ sites.

Alarm responses are immediate and interactive

Once an alarm is triggered, live CCTV imagery automatically appears on screens in the CMC. Two-way audio functions allow operators to identify and directly speak to any individuals who may be on site. This means potential intruders can be deterred in real time, with police notified according to the agreed emergency escalation procedure. These capabilities can save clients up to seven figures annually compared to costly onsite solutions and permanent staff presence.

The centre also collaborates with the police by providing evidence and CCTV footage for ongoing investigations, including in terror incidents.

Corps Protect supports lone workers

The CMC takes the safety of individuals working alone seriously, holding BS 8484 accreditation, the UK’s Standard Code of Practice for the Provision of Lone Worker Services.

Security officers and lone workers can use our mobile app with built-in protective features. If, for example, they feel threatened, they can shake their mobile device to trigger an alarm. The monitoring team will immediately ring to check on them and escalate as necessary.

Other devices available include fob devices, ID badges, and body-worn cameras, which can also feature two-way audio so lone workers can stay in contact with our team. The cameras can also be used for evidence gathering.

The CMC often connects these calls with regional hubs, so support can be organised onsite. For some client sites, the centre maintains direct contact with former firefighter teams who operate decommissioned fire engines in case of emergencies such as electrical fires.

Keeping connected to keep your business protected

As a fully independent monitoring centre, we work with multiple installation companies to fit monitoring and access control systems; we don’t install equipment ourselves. This allows us to provide the monitoring solutions that are right for your environment without being tied to specific hardware. That flexibility ensures that your site benefits from fit-for-purpose equipment, and allows us to focus on monitoring your assets, property and people.

Our services include CCTV monitoring, sensor-activated monitoring, live surveillance, intruder alarm monitoring, and fire alarm monitoring. We also offer personal protection services, keyholding, environmental monitoring, call centre management, crime reporting and lone worker monitoring.

Our customers use these services independently or as part of an integrated solution incorporating physical security and technology.

To learn more about how the Corps Monitoring Centre can protect your organisation, read more about our services and contact us today.

January 27, 2026/by Corps Security
https://www.corpsmonitoring.co.uk/wp-content/uploads/sites/7/2026/01/Five-things-you-didnt-know-about-the-Corps-Monitoring-Centre-.jpg 700 1024 Corps Security https://www.corpsmonitoring.co.uk/wp-content/uploads/sites/7/2021/09/Corps-Monitoring-Logo-RGB.svg Corps Security2026-01-27 14:59:282026-01-27 17:33:21Five Things You Didn’t Know About The Corps Monitoring Centre
Corps Innovation fund RISK metal detectors.jpg
Corps Monitoring

Corps’ Innovation Fund: RISK Metal Detectors

Walk into most major venues today, and the security process is the same. There is often a line for bag checks, leading to a quick pat down, and on occasion, further investigation. We rarely see metal detectors in these spaces, and we often associate them with airports or high-profile institutions instead. But what if they were more widespread?

In areas where knives, concealed weapons or contraband items are considerable threats, there is a growing need for metal detectors. These devices can be used in spaces like schools or concert halls, but they carry challenges. Detectors need to function alongside other security measures, including physical bag checks and officer presence, to give security teams actionable information. This layered approach keeps queues moving while offering thorough screening.

At Corps Security, we’ve partnered with RISK Metal Detectors to bring effective screening solutions to our clients.

Developing a partnership

The partnership with RISK came from our innovation steering committee, who review the challenges our clients face and explore where Corps can bridge vulnerabilities in their security solutions. One clear issue we were seeing was knife crime and the risk of carrying contraband items.

RISK detectors offer a sleek approach to security screening. Unlike traditional detection systems, the RISK P1 Portable Arch is designed with flexibility in mind. It weighs 50kg, so it can be quickly disassembled and transported to different sites. This reduces installation costs and allows teams to efficiently deploy them for public events.

One of the device’s standout features is the three-zone detection system. Rather than lighting up completely when metal is detected, the panel isolates and lights up the specific zone where the metal is found. This precision speeds up the screening process and reduces disruption for those passing through. As well as knives and firearms, the arches can detect vapes, phones, and other metal contraband like screwdrivers.

RISK’s outlook and scope were clear, its team was responsive, and we’d already seen its detectors perform effectively on sites. We made the decision to purchase two P1 Portable Arches to trial them with clients and events.

Case study: Supporting schools facing heightened anti-social behaviour

One successful implementation of the arches was at a group of colleges across London. We have worked with this partner previously, but it faced complex socioeconomic challenges when multiple sites were consolidated, which brought together hostile groups from different areas of the city.

This change led to heightened tension and risk. After one serious incident, the potential for weapons being brought onto campus posed a daily danger to students, staff, and our officers.

We worked closely with the college group to install permanent RISK detectors across its sites and worked with leadership to show them how these measures were implemented. We also developed a comprehensive safety approach by introducing stab vests and body cameras for officers.

This approach has significantly reduced the number of hostile incidents, and feedback from the local community has been positive, with students expressing appreciation for the screening process and its contribution to their sense of safety.

Events implementation

Metal detectors are vital in event spaces, too. We recently trialled RISK detectors at a cricket match, which meant navigating large crowds through entrances in a short period. The lightweight RISK detectors were temporarily installed at all entrances, allowing crowds to easily access the site after they were checked, and officers to maintain the flow of the crowd.

Preparing for the future

Looking ahead, we’re exploring expanded capabilities for the detectors and paired devices. We originally trialled body wands and decanting trays alongside the arches, and they were great additions. Clients are asking for expanded capabilities, including narcotics and explosives swabbing. We’re trialling these options and exploring other tools such as small portable X-ray machines. The key is balancing thorough security checks with maintaining the flow of people, particularly during peak times.

These solutions will also support clients ahead of the expected implementation of Martyn’s Law in 2027. The legislation will place heightened security standards on venues through a tiered system that identifies their classification and legal requirements.

Though not finalised yet, it’s important for organisations to review and tighten their security approaches now, through renewed training, standardisation of procedures and comprehensive bag and security check plans. By building a portfolio of solutions now, we can help clients prepare before Martyn’s Law comes into effect.

Careful implementation

We are taking a targeted approach with our metal detector implementation. Introducing security measures always has the potential to feel intrusive, but arches can seem particularly alarming if they are not introduced carefully. That’s why we are focused on helping clients grow comfortable with the technology and build confidence through education.

Each new implementation allows us to refine our approach and demonstrate the value of layered security measures. With the right technology and training, we can create environments where people feel safe throughout their journeys – from schools and colleges to music and sporting events, and beyond.

If you are interested in exploring security solutions at events and venues, please read more about our services or get in touch with our team.

January 8, 2026/by Corps Security
https://www.corpsmonitoring.co.uk/wp-content/uploads/sites/7/2026/01/Corps-Innovation-fund-RISK-metal-detectors.jpg 616 900 Corps Security https://www.corpsmonitoring.co.uk/wp-content/uploads/sites/7/2021/09/Corps-Monitoring-Logo-RGB.svg Corps Security2026-01-08 14:40:052026-01-08 14:43:26Corps’ Innovation Fund: RISK Metal Detectors
Meet the Team Rachel Stirling
Corps Monitoring

Meet The Team: Rachel Stirling

For our “Meet the Team” series, we spoke to one of our newest colleagues, Control Room Operator Rachel Stirling. She talked us through what brought her to Corps Monitoring and where she wants her role to take her.

When did you join Corps and what did your career look like before joining?

I joined Corps at the beginning of September, so I am new to the job, but it came at the right time. Previously, I worked in CCTV for the railways for nine years, so I have a background in monitoring. I’d left my previous job to care for my brother, but after he was moved into a new home, it was time for me to get back to work, and the Corps ad popped up.

I really enjoyed my previous role in rail, but I struggled with stress and working alone so frequently. I’ve often gone for more unconventional roles, including a bus driver and train driver for a yard. I like a challenge, so I often pick jobs that aren’t “ordinary,” and that’s what drew me to Corps.

What has your career at Corps been like so far?

This role keeps me busy; between calls and checking alarms at each site, I have a lot to do throughout the day. There is a huge people-focus too, and it’s interesting speaking to so many people across the UK every day. I’m getting more used to the different ways people speak and understanding how we can help each person’s needs. That’s what makes the job exciting, not every day is the same.

I’m very keen to learn, so our team lead Robert Thomson has had me train on all of our different desks to help me understand how our different sites and accounts operate. I’m always asking questions and curious to know more, which is why Robert told me I have potential.

This really touched me. Before Corps, I tried to be a train driver but failed my final test by two marks, which used up my only two attempts allowed. It really knocked my confidence, but the encouragement I receive here is making a big difference. I’m being told I’d make a good supervisor, which isn’t feedback I’ve had at work before.

Why did you join the team?

I originally got the job because it aligned with my CCTV experience. I was applying to another role, to work as an aircraft dispatcher, which I was actually offered. But I knew I wanted to work at Corps after seeing my own potential here and its benefits. I have a strict rule that I need to enjoy my work and wake up feeling excited to get to the office, and that’s what I have here.

The shifts at Corps really work for me. I do four days on and four days off, so I can spend time with my family and friends. I really like my team, too. There are six of us at the office, so if you’re struggling, there’s always someone there to help, and they really do want to help.

Why is remote monitoring important today, and how is it evolving?

Surveillance is pivotal to stopping crime in both private and residential areas. Homes are people’s safe places, so it’s incredibly important that we look after them, even all the way from Glasgow.

I’m newer to the industry, but I can see how AI is changing the way technology is evolving, and it is interesting exploring how that streamlines monitoring operations. We already use advanced equipment, with motion detection and thermal imaging cameras, as well as night vision and drone deployments. It’s all about seeing what the next invention will be and adapting to it.

How have things at Corps changed since you joined, and are there any changes on the horizon?

I haven’t spent a long time at Corps, but my team is great, and I can feel my confidence building. Robert has planted the seed of working up to a supervisor level. Honestly, I didn’t think that was an option for me, but knowing now that it’s possible has been great for my growth and confidence.

I also enjoy helping others, so I’d love to train new colleagues in the future. It always feels good watching others work and knowing that you contributed to their successes. Pushing for more women in security positions would also be very fulfilling. I have often been the only woman in previous jobs, so I want to encourage women that they don’t need to follow stereotypical careers.

Right now, I’m learning about Corps as I go, really. It’s been great exploring my new position, getting to know my team and the different roles at Corps Monitoring, and even understanding our military history, down to why we pronounce Corps the way we do! I’ve never worked for a company that notices their employee’s progression and achievements the way that Corps does. It feels really good to be acknowledged and valued, and I thoroughly look forward to progressing more.

If you are interested in working with our monitoring team, please contact us to discuss your needs.

January 6, 2026/by Corps Security
https://www.corpsmonitoring.co.uk/wp-content/uploads/sites/7/2026/01/Meet-the-Team-Rachel-Stirling.jpg 616 900 Corps Security https://www.corpsmonitoring.co.uk/wp-content/uploads/sites/7/2021/09/Corps-Monitoring-Logo-RGB.svg Corps Security2026-01-06 12:03:332026-01-06 12:39:39Meet The Team: Rachel Stirling

Latest News

  • Corps Monitoring Outperforms NSI Performance Standards In 2025
    Corps Monitoring Outperforms NSI Performance Standards In 2025March 11, 2026 - 12:25 pm
  • Corps Innovation Day 2026: The future of security technology
    Corps Innovation Day 2026: The Future Of Security TechnologyMarch 4, 2026 - 10:15 am
  • Corps Monitoring partners with leading enforcement and property services company MS Webb
    Corps Monitoring Partners With Leading Enforcement And Property Services Company MS WebbFebruary 27, 2026 - 11:07 am
  • Corps Innovation fund RISK metal detectors.jpg
    Corps’ Innovation Fund: RISK Metal DetectorsJanuary 8, 2026 - 2:40 pm
  • Meet the Team Rachel Stirling
    Meet The Team: Rachel StirlingJanuary 6, 2026 - 12:03 pm

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About Corps Monitoring

Corps Monitoring provides a range of electronic security solutions including CCTV monitoring, intruder and fire alarm monitoring, personal protection services and keyholding, as well as environmental monitoring, call centre management and lone worker monitoring.

Corps Monitoring is a division of Corps Security, the UK’s leading independent specialist security solutions provider. The Corps group is a certified social enterprise.

Latest News

  • Corps Monitoring Outperforms NSI Performance Standards In 2025 March 11, 2026
  • Corps Innovation Day 2026: The Future Of Security Technology March 4, 2026
  • Corps Monitoring Partners With Leading Enforcement And Property Services Company MS Webb February 27, 2026
  • Five Things You Didn’t Know About The Corps Monitoring Centre January 27, 2026
  • Corps’ Innovation Fund: RISK Metal Detectors January 8, 2026

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