• Link to X
  • Link to LinkedIn
  • Corps Security
  • Corps Intel
  • Corps Together
  • Vacancies
  • Support
  • Partner Login
Call the team on 0141 847 2026
  • Home
  • About
    • People
    • Servicing Partners
    • Technical Partners
    • Reporting & Transparency
  • Services / Solutions
    • CCTV Monitoring Services
      • CCTV Sensor Activated Monitoring
      • CCTV Live Surveillance
    • Monitoring Services
      • Fire Alarm Monitoring
      • Intruder Alarm Monitoring
      • Lone Worker Monitoring
      • Keyholding
      • Environmental Monitoring
      • Call Centre Management
    • Our Solutions
      • Corps Protect
      • CCTV Monitoring
      • Intruder Monitoring
      • Security Monitoring
      • Drone Security
  • Case Studies
  • Insights
    • Latest News
    • CCTV Monitoring Video Gallery
    • Security Monitoring FAQs
    • Security Monitoring Blog
  • Contact
  • Click to open the search input field Click to open the search input field Search
  • Menu Menu
Corps Monitoring Outperforms NSI Performance Standards In 2025
Corps Monitoring

Corps Monitoring Outperforms NSI Performance Standards In 2025

At Corps Monitoring, we are proud to uphold the highest standards of security monitoring services, as recognised by our National Security Inspectorate (NSI) Gold category 2 accredited Alarm Receiving Centre (ARC).

The certification allows us to monitor any alarm device, ensuring that our clients receive the most comprehensive and reliable service. As we move into 2026, we are delighted to report that we have not only maintained these high standards but also exceeded them across all key metrics, reinforcing our commitment to delivering industry-leading response times.

2025 Performance Highlights

Reflecting on 2025, our amazing team at our NSI Accredited Alarm Receiving Centre has continued to deliver gold-standard service and support. Our achievements reflect both the size of our operation and the professionalism, efficiency and dedication of our highly trained monitoring teams.

  • Throughout 2025, our ARC monitored over 7,000 sites, ensuring the safety and security of our customers 24/7, 365 days a year.
  • Our team handled more than 3 million alarms during the year, while maintaining an average response time of just 16 seconds.
  • We responded to over 25,000 customer emails and answered upwards of 200,000 calls, demonstrating our commitment to fast, reliable and customer-focused service at scale.

Corps Monitoring also surpassed the NSI’s stringent targets across five critical alarm response categories:

  • Fire Alarms: The NSI target for fire alarms is to respond within 30 seconds. We achieved an average response time of just 4 seconds.
  • Personal Attack (PA) Alarms: The NSI requires responses within 30 seconds. Our team delivered an average response time of 6 seconds.
  • Intruder/Other Alarms: For intruder and other alarms, the NSI sets a response target of 90 seconds. Corps Monitoring’s average response time was just 7 seconds.
  • CCTV Monitoring: The NSI’s benchmark for CCTV response is 90 seconds. We surpassed this target with an average response time of 35 seconds.
  • Lone worker protection: The NSI states a response within a minimum of 10 seconds. We supersede this target with a response time of 3 seconds.

These achievements underscore the efficiency and dedication of our team in ensuring the fastest possible response to all alarms.

False Alarm Filtering

In 2025, we successfully filtered 72% of false alarms, thanks to our advanced detection systems. These systems analyse every activation, enabling us to focus on genuine incidents while maintaining comprehensive records of all triggers. Efficiently managing false alarms is a critical component of our service, as it ensures that genuine threats receive immediate attention.

Our investment in AI technology enhances response times while improving operational efficiency, ensuring our clients benefit from the most effective security monitoring solutions available.

Corps Monitoring’s arc also secured another NSI accreditation last year, achieving Specialist Services Gold Approval for the provision of lone worker services. The certification confirms compliance with BS 8484:2022, the recognised standard for lone worker protection services, alongside ISO 9001 quality management and BS 7858 screening standards, highlighting the organisation’s commitment to delivering safe, reliable monitoring for lone workers.

Looking Forward

At Corps Monitoring, our mission is to meet and exceed the rigorous standards set by the NSI, ensuring our clients always receive the highest level of protection. As we move through 2026, we remain focused on maintaining these exceptional response times, continually refining our processes, and embracing the latest technologies to further strengthen our services.

The safety and security of our clients are our top priority. We are proud to be a trusted partner in protecting their people, property and assets. Alongside this commitment, we have begun trials exploring drone technology and we are assessing how robotics could be integrated into monitoring operations.

As we continue to forge ahead, innovating and enhancing our capabilities, Corps Monitoring will remain at the forefront of the security monitoring industry.

March 11, 2026/by Corps Security
https://www.corpsmonitoring.co.uk/wp-content/uploads/sites/7/2026/03/Corps-Monitoring-Outperforms-NSI-Performance-Standards-In-2025.jpg 616 900 Corps Security https://www.corpsmonitoring.co.uk/wp-content/uploads/sites/7/2021/09/Corps-Monitoring-Logo-RGB.svg Corps Security2026-03-11 12:25:432026-03-11 12:25:43Corps Monitoring Outperforms NSI Performance Standards In 2025
Corps Innovation Day 2026: The future of security technology
Corps Monitoring

Corps Innovation Day 2026: The Future Of Security Technology

Earlier this month, we welcomed security experts and industry leaders from across the UK to Corps Security’s 2026 Innovation Day at The National Archives in Richmond, Greater London.

The historic landmark holds over 1,000 years of heritage, including elements of Corps Security’s own past, so it was the perfect reminder that, in order to innovate, we must reflect on how far security has come and the impact that our officers have had throughout our 167-year history.

Sharing knowledge

Mike Bullock, CEO of Corps Security, opened the day with a powerful reminder: “Value isn’t what you know, it’s what you share”. That principle guided the day, bringing together installers, security experts, and innovative solutions that will shape the future of security and monitoring capabilities.

Paul Lotter, Managing Director at Corps Security, spoke about our social value achievements this year. We became a Living Wage Employer in 2019, and today over 95 per cent of Corps colleagues earn the Living Wage. We also ranked in the top seven per cent of security companies globally with our EcoVadis Silver status. Innovation is driving change across Corps, but we remain a people-first business and take pride in meeting sustainability goals that protect both our teams and the environment.

Andrea Strong, Innovation Lead and Managing Director at Corps Monitoring, spoke about its successes this year. The team is ISO accredited for data handling and storage, and stringent bi-annual audits ensure compliance for customers. Andrea also leads Corps’ innovation steering committee, which brings together leaders across the business to discuss where technology can address customer and partner needs. In an advancing threat landscape, resilience and collaboration are what can truly support our colleagues and customers.

Neil Shanks, Director at Corps Intel, discussed our newly launched intelligence services. Corps Intel offers services from weekly intelligence reports to bespoke threat alerts and dedicated analysts. Corps Intel can be combined with Corps’ security guarding, and Corps Monitoring’s state-of-the-art monitoring to provide effective people and asset protection for organisations. Intelligence is more than just giving clients a rundown of threats, he explained; it must answer the “so what?” and deliver actionable guidance.

Innovation on show

RISK was up first to demonstrate its modular metal detector arches. These portable structures can be set up in under five minutes and have already been deployed in schools, embassies, and sporting events to help detect metal objects down to the size of a pound coin.

PPSS Group introduced its lightweight stab vests. Weighing in at 1.5kg, the vests are ISO-accredited for knife, spike and blunt force protection with zero penetration. This demonstration – a blunt-force test with a baseball bat – highlighted how protective gear complements security and ensures that operatives can act safely when alarms are triggered.

Beespace then took the stage to showcase its security sensors. They use LoRaWAN, wide-area networking, to perform checks of areas of 80-90m that save security personnel from performing site-wide checks of low-use areas. The sensors also integrate with an AI facilities manager that automates patrol reports and allows monitoring teams to focus resources when they’re needed most.

Finally, Security Drone Group demonstrated its fully-automated drones, able to operate up to 3km from their docking stations. The drones can be integrated with a monitoring centre, identifying intruders with thermal imaging and AI-powered smart tracking. Operatives can also deliver live audio warnings from the drones to intruders.

Ethical considerations and technology

Mike Reddington, CEO of the British Security Industry Association (BSIA), highlighted the need for ethical facial recognition frameworks. When draft bills threatened an outright ban, the BSIA published the first legal and ethical guide to facial recognition technology in 2021. “How do you open your phone or use passport gates?” Mike asked, arguing that there is already social acceptance but that we need transparent governance.

A panel discussion then explored robotics and emerging tech. Aron Kisdi from Autodiscovery explained how robotics remove people from harm while humans operate remotely, guided by real-time data such as camera footage and location services. He commented that regulations need to catch up, and affordability remains key for early adopters.

PanicGuard’s domestic violence response devices were also discussed. They can trigger police arrival in under eight minutes and are able to gather video evidence for court. This, coupled with Mike Reddington’s insight on facial recognition, showcased a future of advanced solutions designed to protect the general public, as well as private sites.

Foolproof measures

Comprehensive site security means addressing the details people often overlook, like secure key storage and mail handling. Our partner installers displayed their products and demonstrated how failing to address the basics alongside innovation can threaten the safety of a site.

Loxal Security Ltd. presented its secure locks with up to 15-minute attack resistance and daily code generation. Parcel Tracker showcased its mail management software that helps organisations track, log and securely hand over deliveries. Radiocoms Systems Ltd. demonstrated cellular network devices that integrate with fire alarms and CCTV to improve monitoring services.

There were other advanced solutions showcased such as AiLert, software that detects weapons via cameras and connects to monitoring systems, and Aura UK’s keyholder services that use algorithms to identify and communicate with the officer closest to a reported incident in just six seconds.

Having a well-connected monitoring and response team ensures that sites and operatives remain safe, while enabling swift, coordinated action during incidents.

The future of innovation

Security innovation means more than staying steps ahead of advanced threats. Industry experts must consider where technology can be best integrated with current roles, and which areas need new capabilities to adapt to the increasingly complex threat landscape. Our monitoring centre leverages advanced technology, but it is our operatives, who answered 14,000 calls and handled 242,000 alarms in January alone, who make the final decisions.

Sharing knowledge ensures the industry benefits collectively, and by remaining agile, monitoring teams can protect partner sites and the public alike. Hosting Innovation Day at The National Archives reinforced the collaborative spirit that drives our sector forward.

If you are interested in learning more about Corps Security, Corps Monitoring, or Corps Intel, please get in touch with our team.

March 4, 2026/by Corps Security
https://www.corpsmonitoring.co.uk/wp-content/uploads/sites/7/2026/03/Corps-Innovation-Day-2026-The-future-of-security-technology.jpeg 616 900 Corps Security https://www.corpsmonitoring.co.uk/wp-content/uploads/sites/7/2021/09/Corps-Monitoring-Logo-RGB.svg Corps Security2026-03-04 10:15:102026-03-04 10:22:06Corps Innovation Day 2026: The Future Of Security Technology

Latest News

  • Corps Monitoring Outperforms NSI Performance Standards In 2025
    Corps Monitoring Outperforms NSI Performance Standards In 2025March 11, 2026 - 12:25 pm
  • Corps Innovation Day 2026: The future of security technology
    Corps Innovation Day 2026: The Future Of Security TechnologyMarch 4, 2026 - 10:15 am
  • Corps Monitoring partners with leading enforcement and property services company MS Webb
    Corps Monitoring Partners With Leading Enforcement And Property Services Company MS WebbFebruary 27, 2026 - 11:07 am
  • Corps Innovation fund RISK metal detectors.jpg
    Corps’ Innovation Fund: RISK Metal DetectorsJanuary 8, 2026 - 2:40 pm
  • Meet the Team Rachel Stirling
    Meet The Team: Rachel StirlingJanuary 6, 2026 - 12:03 pm

Categories

  • CCTV Live Surveillance
  • CCTV Monitoring Services
  • CCTV Monitoring Video Gallery
  • Corps Monitoring
  • Environmental Monitoring
  • Fire Alarm Monitoring
  • Intruder Monitoring
  • Keyholding
  • Remote Monitoring
  • Security Monitoring Blog
  • Security Monitoring FAQ

Archives

Contact Corps Monitoring

Secure your future

Get in touch today to see how we can keep your people and property safe and secure with our CCTV monitoring services

Contact Us

ACCREDITATIONS AND INDUSTRY MEMBERSHIPS

  • Accreditations and Industry Memberships

About Corps Monitoring

Corps Monitoring provides a range of electronic security solutions including CCTV monitoring, intruder and fire alarm monitoring, personal protection services and keyholding, as well as environmental monitoring, call centre management and lone worker monitoring.

Corps Monitoring is a division of Corps Security, the UK’s leading independent specialist security solutions provider. The Corps group is a certified social enterprise.

Latest News

  • Corps Monitoring Outperforms NSI Performance Standards In 2025 March 11, 2026
  • Corps Innovation Day 2026: The Future Of Security Technology March 4, 2026
  • Corps Monitoring Partners With Leading Enforcement And Property Services Company MS Webb February 27, 2026
  • Five Things You Didn’t Know About The Corps Monitoring Centre January 27, 2026
  • Corps’ Innovation Fund: RISK Metal Detectors January 8, 2026

Services

  • CCTV Monitoring Services
  • CCTV Sensor Activated Monitoring
  • CCTV Live Surveillance
  • Intruder & Fire Alarm Monitoring
  • Intruder Alarm Monitoring
  • Fire Alarm Monitoring
  • Personal Protection Services
  • Keyholding
  • Environmental Monitoring
  • Call Centre Management
  • Lone Worker Monitoring
  • CCTV Monitoring Company
  • Intruder Monitoring
  • Security Monitoring
  • Drone Security
© 2026 Corps Security (UK) Ltd. All rights reserved | Designed by InDzine | Programmed and SEO by InDzine
  • Terms and Conditions
  • Privacy Policy
  • Accessibility
  • Site Map
  • ESG Report
Scroll to top Scroll to top Scroll to top

This website uses cookies to ensure you get the best experience on our website. By continuing to browse the site, you are agreeing to our use of cookies.

AcceptPrivacy Policy

Cookie and Privacy Settings



How we use cookies

We may request cookies to be set on your device. We use cookies to let us know when you visit our websites, how you interact with us, to enrich your user experience, and to customize your relationship with our website.

Click on the different category headings to find out more. You can also change some of your preferences. Note that blocking some types of cookies may impact your experience on our websites and the services we are able to offer.

Essential Website Cookies

These cookies are strictly necessary to provide you with services available through our website and to use some of its features.

Because these cookies are strictly necessary to deliver the website, refusing them will have impact how our site functions. You always can block or delete cookies by changing your browser settings and force blocking all cookies on this website. But this will always prompt you to accept/refuse cookies when revisiting our site.

We fully respect if you want to refuse cookies but to avoid asking you again and again kindly allow us to store a cookie for that. You are free to opt out any time or opt in for other cookies to get a better experience. If you refuse cookies we will remove all set cookies in our domain.

We provide you with a list of stored cookies on your computer in our domain so you can check what we stored. Due to security reasons we are not able to show or modify cookies from other domains. You can check these in your browser security settings.

Other external services

We also use different external services like Google Webfonts, Google Maps, and external Video providers. Since these providers may collect personal data like your IP address we allow you to block them here. Please be aware that this might heavily reduce the functionality and appearance of our site. Changes will take effect once you reload the page.

Google Webfont Settings:

Google Map Settings:

Google reCaptcha Settings:

Vimeo and Youtube video embeds:

Privacy Policy

You can read about our cookies and privacy settings in detail on our Privacy Policy Page.

Privacy Policy
Accept settingsHide notification only