All of our monitoring staff are licensed by the SIA for CCTV Public Space Surveillance.
They operate in accordance with established protocols and procedures to ensure that the service is provided to a consistently high standard in an efficient and professional manner.
By continually investing in our employees we ensure that they are given the requisite knowledge and skills to enhance their careers. This, in turn, means that we are able to provide unrivalled levels of service to our customers, who entrust to us the protection of their people, property and assets.
We look after our colleagues who look after our clients, who, in turn, look after our company by retaining our services long-term.
Our belief in our people is enshrined in our award winning Colleague Charter. Based around the acronym PRIDE (promise, respect and recognition, information, development and envoys) this Charter details how employees should treat each other, and present themselves and the company in a positive light.
Likewise, we have taken similar steps to demonstrate how important our clients are to us. By once again using the PRIDE acronym – which this time stands for proactivity, reliability, integrity, delivery and enthusiasm – our similarly award winning Customer Charter details how we will regularly review and improve our service; be enthusiastic, trustworthy, honest and ethical; and conduct our business in a way that is as transparent as possible.
Have you registered your attendance for today’s virtual #IWFMAwards2020 ceremony? Taking place at 16.30 this afternoon – join us to celebrate! https://www.iwfmawards.org/virtual-awards/
