Corps Monitoring Reporting And Transparency
A 360° view of your security
Transparency in a security providers’ operations and reporting should be paramount.
Transparency in a security providers’ operations and reporting should be paramount.
It’s essential for customers to know that your security partner has your company’s best interests at heart. But excellence in security today goes far beyond a reasonable price and meeting KPIs.
Leading manned guarding solutions should have an accessible and intuitive customer portal through which customers can access relevant information about the services provided. Such portals are less common for remote monitoring solutions, but we believe that they should be one of the priorities of any provider.
Corps Monitoring provides a full reporting dashboard, Corps Secure, as standard. This allows customers, installers, and partners to access a complete overview of the security operation at site level, whether that’s just electronic monitoring or a combination of remote monitoring and manned guarding. Corps Secure is available on desktop or via mobile app and reports information in real-time. It shows alarms that are active, how many times an alarm has sounded, how many officers are on duty and their tasks in addition to the facility to download reports directly whenever they are required. Our customers have access to everything they need when they need it.
We also offer our Sentinel engineer portal. This allows engineers to automatically test systems and view the live signals received, eliminating the need to make calls to place systems on test and check signals (however we are still here to provide this service as and when required).
The Sentinel administration portal also allows customers to have an admin view of their account meaning they can make minor changes such as updating key holders and running reports.
The Sentinel Plus suite allows us to schedule automated reporting either daily, weekly or monthly. This typically includes incident reports, open/close reports and portfolio signal summary reports.