Intruder & Fire Alarm Monitoring FAQ

Find out more about how we can keep your premises and people protected from unauthorised access or fire, around the clock.

We can monitor your systems if you already have an alarm system installed.

We don’t have an installation and maintenance division to get the hardware deployed and installed. However, we work closely with many trusted companies that do, and only work with those that provide the very best services. Please contact our sales team on 0141 847 2026, or email sales@corpsmonitoring.co.uk and we will be able to guide you and provide you with details of installation and integration companies that operate within your area.

We can, and we will make the process as easy as possible for you. Simply email Corps Monitoring at sales@corpsmonitoring.co.uk and send us your details together with a brief outline of your requirement.  A member of our friendly team will forward you details of our installation partners that operate within your area. Once you make contact, they will get in touch to make a site visit and outline their recommendations.

The technology we have in place at the Corps Monitoring Centre means we are able to monitor all varieties of modern intruder alarms and fire detection systems. Sentinel Plus software system provides us with a flexible platform to connect to a multitude of different devices.

The Corps Monitoring Centre is one of the most advanced monitoring facilities in the UK and holds the National Security Inspectorate (NSI) Gold accreditation category 2 as well as BS 5979, BS 8418, BS 8484, and ISO 9001:2015 certifications.

We can monitor all varieties of intruder alarms and fire detection systems using the industry leading Sentinel Plus suite from Monitor Computer Systems. This consolidates a wide range of fire detection and intruder alarm monitoring systems as well as CCTV and access control onto one simple operator interface.

It is proven to dramatically increase the efficiency of remote monitoring centres offering next generation video monitoring services. The main transmission systems that are utilised are BT Redcare, CSL Dualcom (Dualcom, Emizon, WebWay) and Digital Communicators however we have the functionaliy to be able to support all systems.

The Sentinel Plus suite allows us to schedule automated reporting either daily, weekly or monthly. This typically includes incident reports, open/close reports and portfolio signal summary reports.

We also have our comprehensive reporting dashboard, Corps Secure. This allows customers, installers, and partners to access a complete overview of the security operation at site level, whether that’s just electronic monitoring or a combination of remote monitoring and manned guarding. Corps Secure is available on desktop or via mobile app and reports information in real-time. It shows alarms that are active, how many times an alarm has sounded, how many officers are on duty and their tasks in addition to the facility to download reports directly whenever they are required. Our customers have access to everything they need when they need it.

Yes, we would have the Building Alarm system and the CCTV added to the same site card. This means if the building alarm is activated our team would be able to immediately view the CCTV system to confirm what exactly is happening on site. This is crucial for when an incident is occurring, and we can direct the emergency services to the precise location. CCTV footage would also be recorded and secure in case it is needed for prosecution.