Meet The Team: Jamie Brownlee

At Corps Monitoring, we aim to create careers that last by building up our colleagues’ skills and expertise over time.

Our Business Development Manager, Jamie Brownlee, exemplifies that progression. Jamie has been a vital part of our team for over a decade. His technical expertise has seen him progress from a CCTV operator to a key team leader, helping to grow our business. We spoke to him about his role and plans for the business.

When did you join Corps Monitoring, and what did your career look like before you joined?

I first joined Corps Monitoring as a CCTV operator in 2014, working on the night shift and then on the day shift. Before that, I had a career as a qualified car mechanic. At the time, I was looking for a new career path, and that was when a friend at Corps recommended the security industry to me.

In my role, I’ve grown from that first position into an engineer support position, a senior technical administrator role, and now into my current role in business development. As a technical administrator, I assisted the accounts department and engineers with any issues that arose during the setup of their systems. That experience enabled me to work closely with our installer clients, ensuring they have the right solutions for their needs.

What made you decide to join the team?

Security represented a new, different challenge, so I decided to take it on. When I first joined, it was because I wanted a career change. After seeing the team’s dedication, innovative technological solutions and the opportunities to progress and expand my expertise, it was an easy decision to stay.

Why is remote monitoring important today, and how is it evolving?

Monitoring services are an essential business function. They offer robust protection of properties, from domestic to commercial sites, using technology that is evolving rapidly. Analytics, detection, and the introduction of AI are advancing these capabilities more than ever before, and we use enhanced technology every day to deter intruders.

Our team is also a key part of a wider protective ecosystem. When intruders break into a site, alarms are triggered, and in some cases, emergencies arise. It is our responsibility to monitor and pass fire, intruder and public address voice alarm activations to the necessary authorities.

Wherever there are spaces with people and assets in them, there are spaces in need of our protection.

How have things at Corps changed since you joined, and are there any changes on the horizon?

We are always looking to integrate further technological innovations into our services. When I started over a decade ago, we were only monitoring alarm systems and CCTV. Since then, we’ve onboarded new services, including lone worker solutions, drone monitoring and vehicle tracking, to make our coverage as comprehensive as possible.

We have also developed our own dashboard for customers to use, strengthening our communication with them by making it more accessible and easier to understand.

The security industry is constantly changing, and it is our job to stay ahead.