Electronic security solutions specialist and social enterprise Corps Monitoring has partnered with enforcement and property services company MS Webb to provide a dedicated Network Operations Centre (NOC). The centre will connect MS Webb’s existing platforms with Corps Monitoring’s Sentinel alarm receiving platform, streamlining operations and enhancing the customer experience by bringing multiple service lines together through a single dedicated desk.
Through the partnership, Corps Monitoring will provide MS Webb with alarm monitoring, out-of-hours call handling, key holding, time and attendance monitoring, and alarm response capabilities. The dedicated MS Webb desk will offer 24/7 support with a team of professionally trained security operators, helping reduce false alarms and ensure faster, more reliable responses.
MS Webb is a leading provider of enforcement and property services including traveller and squatter evictions and the removal of livestock. It also provides legal support including commercial rent recovery, and asset management and protection for occupied and vacant properties. The company is certified by the Security Systems and Alarms Inspection Board (SSAIB) for vacant properties, underlining its commitment to high industry standards and compliance.
Andrea Strong, managing director at Corps Monitoring, said: “We’re proud to see this partnership already delivering value for MS Webb and its customers through our comprehensive monitoring service. By working closely together, we can ensure consistent performance, minimise false alarms and maintain the rapid, reliable response their clients expect from a 24/7 service.”
Greg Webb, managing director at MS Webb Ltd, said: “We chose Corps Monitoring to provide our NOC because we needed a partner with the scale, resilience, and technical depth to match our growth ambitions and our clients’ expectations for truly continuous protection. Their accredited, state-of-the-art monitoring centre, investment in cutting-edge technology, and focus on highly trained operators gave us confidence that they could integrate seamlessly with our existing security operations and support our move towards more technology-led services.
“The onboarding process was structured and collaborative, communication has been clear, and their team has been proactive in fine-tuning settings to minimise false alarms while maintaining a fast response when it matters. This partnership is already helping us deliver a more robust, 24/7 service to our customers and gives us a strong platform to continue innovating in how we protect people, property, and assets across the UK.”
