Meet The Team – Natasha Coyle

Corps Monitoring is proud to offer its team the chance to build a career in the remote monitoring security sector. We aim to be the employer of choice in the security monitoring sector and work hard to create fulfilling careers and professional development opportunities for life.

We sat down with Natasha Coyle, a CCTV operator at our NSI Gold Cat II accredited Corps Monitoring Centre (CMC) in Glasgow.

When did you join Corps and what were you doing before?

I joined the Corps Monitoring team last year. My previous role was as an emergency services call handler for Police Scotland so I had a pretty good sense of how to manage high pressure situations and I thought it would be a good fit for me.

Tell us about your career at Corps so far?

During my year at Corps Monitoring, I’ve experienced a dynamic journey. From day one, I’ve been immersed in an environment that values dedication to excellence.  In my role, I’ve had the opportunity to contribute to various projects, each one presenting its own set of challenges and learning opportunities. Whether it’s analysing data to enhance our monitoring systems or collaborating with colleagues to streamline processes, every day has been a chance to grow and make a meaningful impact.

Why did you join the Corps Monitoring team?

When I saw the opportunity to join the team at the CMC, I jumped at it. Not only is it the type of work that compliments my skillset, but the shift work and location means that it fits really well with my life and commitments outside of work.

Why is remote monitoring important today and how is it evolving?

Remote monitoring is often unseen but it’s so important because it allows real time oversight of systems from a distance. It means that sites can be secured and kept safe without increasing the need for a physical presence. We’re already seeing the massive improvements advancing technology makes to our work, and it will be interesting to see how this evolves.

What’s next for the remote monitoring industry?

CCTV monitoring is changing all the time as new technologies come in and prove to be valuable. I think the most obvious new development will be around Articficial Intelligence (AI) and how integrating it into our systems will shape how we keep our clients and their sites safe.